Jan

5

no-cable-tv
Image by hjl via Flickr

When we first moved to the house we live in now, we moved our cable service with us.  We are with Comcast, and while we hadn’t really had any problems prior to the move, I wanted to kill them during the process.

I had paid over $100 for the Season Ticket for college football in August.  We moved the second week in September, and three (3) Comcast reps assured me that the service would be included in the move.   A week later when I went to watch the game?  No service.  I was advised by that Comcast rep that because I had moved from a Comcast area to a “formerly Time Warner (now owned by Comcast)” area, I was now considered a new customer and would have to purchase the Season Ticket again, because it was not transferrable.

Except it was, because I threw a huge fit and got my way.

For several years we were on the $99 per month plan for internet, cable and phone.  When the special ran out in March of last year and my bill shot up, I called and was put back on the plan as a courtesy.  Then 3 months later Comcast sent a letter saying they were doing away with that plan and bumping me up to a higher priced plan.

I thought maybe I would take off the phone service, since we never use the home phone.  I was told by several reps that wasn’t possible, until I finally got someone on the phone who said yes, it was possible, but it would mean taking me off the bundled plan. 

Fine, whatever, just do it.  So she spent several minutes calculating, and with the lack of bundle credit, taking the phone service off the bill would save me about $2.37 per month.  So we left it alone.

She did inform me that in March 2010 my current bundle special price will end and my base price will end up being over $200, so naturally I am looking at other options.

I could always call and try to get them to keep my current plan pricing in place, but if they say no, I need alternatives.

I’m looking at PlayOn, which would mean leaving the internet and phone service in place (which is possible, though I don’t know what the price would be for that) or perhaps going with a satellite provider.  I’m not sold on satellite because we live in an area prone to severe weather.

Any suggestions?

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