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I’ve had my wonderful Blackberry for what? Six or seven months now?

On New Year’s Eve I wanted to take some pictures, and whenever I would try to start the camera on the phone I would get the error “Could not start the camera. Close other applications and try opening the camera again.” (I have a Blackberry Curve 8330.)

Whenever I would start the video camera it would start up ok, but when I hit the record button, the program would shut down and send me back to the main menu.

I tried closing applications, deleting applications, taking the battery out and putting it back in, all with limited success.  For the last week or so, it hasn’t worked at all, no matter what I did.

I kept searching, hoping to find something, anything that would work.  I finally ran across the solution the hard way.  I found a forum that was discussing the same problem, and way down deep in the very lowest corner I found a respondent who had linked to another forum on another site that had the solution I was looking for.

This is apparently not a software problem, but a hardware issue.  To solve it:

1.  Remove the battery cover.

2.  Using a q-tip, push the lens back in. 

3.  Close the battery cover.

According to the forum you do not need to remove the battery (you don’t need to remove it to access the lens).  However, I removed the battery and then put it back in after I pushed down on the lens, because without the battery pull the fix didn’t work.

It works fine now.  I hope this helps you!  (And, uh, stop dropping your cell phone!)