Tag Archives: hollar

Update – Hollar!

I wrote recently about my experience ordering from Hollar. I received a couple of nonworking and/or broken items, so I contacted customer service. Here is how that worked out:

Nonworking Item:

[The Pillow Pets mini light up puppy dog came new in the package and did not light up. I changed out the batteries (it requires 3 SR41 or LR41 watch batteries) and it still doesn’t work.]  I emailed about this second, and got a message on 5/18/16 that they had shipped me a new one. Received it on 5/24/16 and it works! My daughter loves it!

Broken Item:

[The jar with the red lid was broken when it arrived. A strip of the jar was not covered in bubble wrap and that looks like where the break originated.] I emailed about this one first but didn’t receive any sort of response. After I received the pillow pet above, I forwarded the original email back to them asking if they had addressed that problem. I received a response from them that the item was out of stock and they were crediting my Paypal account. I received the refund email about 10 minutes later. I’m not sure if they would have done anything about it unless I sent another message.

I just went back over to Hollar and I see some new items that look like they might be handy. I will purchase from them again, keeping in mind that if there is a problem.

I think I will keep an eye on Hollar for party favors and decorations for my daughter’s birthday party this summer.

$2 site? Hollar!

The update to this post is here.

I started seeing ads for Hollar on Facebook several months ago, and it sounded too good to be true. It was like an online dollar store!

I finally decided to place an order last week after checking to see if they had any Peppa Pig items (my daughter’s obsession)  and finding some cute stuff.  My order was placed on 05/05/2016, and I received my items on 05/14/2016.

Here is what I ordered:

hollar order 1

 

hollar order 2

 

After 9 days (hey, shipping is free, so I’m not complaining) I received a large orange box containing all of my items. Quite a few items were glass, but everything was wrapped in adhesive bubble wrap.

The two large beehive looking glass jars have metal lids, and both have small dings in them. Not worth complaining about, but something I would avoid purchasing if I saw them in the dollar store.

The jar with the red lid was broken when it arrived. A strip of the jar was not covered in bubble wrap and that looks like where the break originated.

The Pillow Pets mini light up puppy dog came new in the package and did not light up. I changed out the batteries (it requires 3 SR41 or LR41 watch batteries) and it still doesn’t work.

The divided plates are not as impressive in person as they look on the site but I’m ok with them. I like the two smaller jars with green lids, and the Peppa Pig hat is perfect.

I’ve emailed customer service about the broken jar and the nonfunctional Pillow Pet mini, I’ll let you know when I get a response. The customer service hours are Monday – Friday and it’s Saturday so hopefully they will get back to me on Monday.

As of now I’ll probably order from them again, but I’m not sure what I’d but. Probably more stuff for the kiddo. Check them out: Hollar.